Privacy Policy

Last Updated: 22/6/26

At The Ship & Castle, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use and store your data when you visit our website, contact us, sign up for newsletters, make an enquiry or book a table with us.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

Personal details such as your name, email address, telephone number and any other information you provide when:
- Signing up for our newsletter
- Booking a table
- Making an enquiry via our contact form
- Contacting us directly
Usage data, including your IP address, browser type, pages visited and interactions with our website
Marketing preferences, including your consent to receive newsletters, promotions and event updates

2. How We Use Your Information

We use your information to:

Process table bookings and respond to enquiries
Send newsletters, promotions and event updates where you have provided consent
Improve our website, customer experience and marketing activity
Maintain the security and functionality of our website
Comply with legal and regulatory obligations

We will never sell your personal information to third parties.

3. Marketing Communications

You may choose to receive marketing communications from The Ship & Castle, including updates about events, special offers, food promotions and news.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

4. Data Sharing

We may share your information with trusted third-party service providers, such as website hosting providers, email marketing platforms and booking systems, where necessary to operate our business and deliver services to you.

All third-party providers are required to handle your information securely and in accordance with applicable data protection laws.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements.

6. Your Rights

Under UK GDPR, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent for marketing communications at any time
Request deletion of your personal information where applicable
Request restriction of processing in certain circumstances
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Ship & Castle
The Hard
Portsmouth
Hampshire
PO1 3DT

Email: info@shipandcastle.com

Telephone: 02392 863456